Privacy Policy

1. Detailed description of goods and/or services

Watches Unlimited is a business in the retail industry that supplies watches, clocks and associated products and offers product for long service awards and watch repairs.


2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 – 5 business days and delivery confirmed by way of email with a tracking number.


3. Export restriction 

The offering on this website is available to South African clients only.


4. Return and Refunds policy

The provision of goods and services by Watches Unlimited is subject to availability. In cases of unavailability, Watches Unlimited will refund the client in full within 30 days. In the case of receiving damaged goods or an item which needs repair under the stipulated warranty, kindly contact our head office directly (see “Store Locator”) and someone will contact you to assist.


5. Customer Privacy policy

Watches Unlimited shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.


6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Watches Unlimited  bank account, the details of which will be provided on request.


7. Card acquiring and security

Card transactions will be acquired for Watches Unlimited via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.


8. Customer details separate from card details

Customer details will be stored by Watches Unlimited separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.


9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).


10. Responsibility

Watches Unlimited takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


11. Country of domicile

This website is governed by the laws of South Africa and Watches Unlimited chooses as its domicilium citandi et executandi for all purposes under  this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,  Unit 3, 8 Richefond Circle, Ridgeside Office Park, Umhlanga.


12. Variation

Watches Unlimited  may, in its sole discretion, change this agreement or any part thereof at any time without notice.


13. Company information

This website is run by Watches For Africa cc based in South Africa trading as

Watches Unlimited and with registration number 94/22661/23 


14. Watches Unlimited contact details

Company Physical Address: Unit 3, 8 Richefond Circle, Ridgeside Office Park, Umhlanga

Email: online@watches.co.za    Telephone: 031 2029450